Terms of Service

By accessing and using the Afrimat UK platform ("Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms constitute a legally binding agreement between you and Afrimat UK Ltd ("Company", "we", "our", or "us").

To use our Service, you must:
- Be at least 18 years old or the age of majority in your jurisdiction
- Have the legal capacity to enter into binding contracts
- Not be barred from using the Service under applicable law
- Provide accurate and complete registration information

Business accounts must be created by authorized representatives with the power to bind the entity to these Terms.

Account Creation
You must create an account to access certain features of our Service. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use

Account Termination
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or illegal activities.

Product Information
We strive to provide accurate product descriptions and pricing. However, we do not guarantee that all information is error-free. We reserve the right to:
- Correct any errors in pricing or product information
- Cancel orders placed based on incorrect information
- Limit quantities available for purchase
- Refuse service to anyone

Pricing
All prices are displayed in GBP unless otherwise specified. Prices are subject to change without notice.

Order Acceptance
Your order constitutes an offer to purchase products. We may accept or reject your order at our discretion. Order acceptance occurs when we send a confirmation email.

Payment Terms
- Payment must be made at the time of order
- We accept major credit cards and other specified payment methods
- You authorize us to charge your payment method for all purchases
- All payments are processed securely through our payment partners

Delivery Terms
- Shipping costs and estimated delivery times are provided at checkout
- Risk of loss and title pass to you upon delivery to the carrier
- We are not liable for delays caused by shipping carriers or force majeure events
- International orders may be subject to customs duties and taxes

Inspection Upon Delivery
You should inspect products upon delivery and report any damage or discrepancies within 48 hours.

Return Policy
Products may be returned within 30 days of delivery, subject to our Return Policy. Items must be:
- Unused and in original condition
- In original packaging with all tags attached
- Accompanied by proof of purchase

Refund Process
Approved returns will be refunded to the original payment method within 14 days of receipt. Shipping costs are non-refundable unless the return is due to our error.

Our Content
All content on our Service, including text, graphics, logos, images, and software, is the property of Afrimat UK Ltd or its licensors and is protected by intellectual property laws.

Your Use
You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks or logos without authorization
- Remove any proprietary notices
- Use our content for commercial purposes

User Content
By submitting content to our Service (reviews, comments), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content.

You agree not to:
- Use the Service for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction
- Transmit any malicious code or viruses
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Collect or harvest user information
- Engage in fraudulent activities
- Resell products purchased for personal use as a business without authorization

Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:
- The Service will be uninterrupted or error-free
- Defects will be corrected
- The Service is free of viruses or harmful components

Limitation of Liability
To the maximum extent permitted by law, Afrimat UK Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim.

You agree to indemnify, defend, and hold harmless Afrimat UK Ltd, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit to the Service

Governing Law
These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

Dispute Resolution
Any disputes arising from these Terms or your use of the Service shall be resolved through:
1. Good faith negotiations
2. Mediation (if negotiations fail)
3. Binding arbitration under the rules of the London Court of International Arbitration

Jurisdiction
You consent to the exclusive jurisdiction of the courts of England and Wales for any legal proceedings.

We reserve the right to modify these Terms at any time. Changes will be effective when posted on this page. Material changes will be notified via:
- Email to registered users
- Prominent notice on our website

Your continued use of the Service after changes constitutes acceptance of the modified Terms.

Entire Agreement
These Terms constitute the entire agreement between you and Afrimat UK Ltd regarding the Service.

Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in effect.

Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

For questions about these Terms of Service, please contact us:

Customer Service
Email: support@afrimat.com
Phone: +44 (7946) 839140

Postal Address
Afrimat UK Ltd
15 Electric Boulevard
London, Wandsworth
SW11 8BR
United Kingdom